back to basics training - training courses and business products for small to medium sized businesses

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the less we actually communicate"
(Priestly)

We ensure your communication creates a community!
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Save time, resources, expense and frustration by using these products from Back to Basics Training.

Specially designed to assist businesses and proven many times over, your team can be using products from any one of our five Product Series within the week!

     
 
We've highlighted and detailed our top five best sellers, but please contact us for more details about any product you see below. New products are added regularly, so please contact us at any time!
     
1. GENERAL INDUCTION MANUAL
from the Business Basics Series

2. MEETINGS THAT MOTIVATE
Management Magic Series

3. SUPERCHARGE YOUR SALES WITH VISUAL MERCHANDISING AND STORE PRESENTATION
Supercharge your Sales Series

4. MAXIMISING THE SALE TRAINING PACKAGE
from the Team Training Series

5. 150 WINNING WAYS TO INCREASE RETAIL SALES WITHOUT ADVERTISING
150 Winning Ways Series)
 
 
 


     
 
BUSINESS BASICS SERIES
   
 
 

GENERAL INDUCTION MANUAL
New employees not living up to your expectations? Problems with performance or attitudes? Find yourself saying "surely they should know this"? Get our top selling Induction Manual and ensure you or your designated Team cover off and discuss critical areas and expectations on a new employee's all-important first day. Yes, you could write it yourself, but why not save thousands by purchasing ours and just making changes where necessary?

   
           
  OTHER RESOURCES IN THE BUSINESS BASICS SERIES:    
 
Job Descriptions    
Interview Checklist and Guidelines
Code of Conduct Forms
 
Store Managers' Weekly Report Forms    
 
Department Managers' Weekly Report Forms    
 
New Team Member Appraisal Forms    
 
6 month General Appraisal Forms for Employees    
6 month General Appraisal Forms for Managers    
 
Business Alive Reporting Spreadsheets    
     
 
MANAGEMENT MAGIC SERIES
   
           
 
MEETINGS THAT MOTIVATE MANAGERS' MANUAL
Meetings dull and boring? Team not participating? All talk and no action? Worse, have you stopped holding meetings altogether because they were a waste of time? Change all that with this very popular Manual! Everything you need to give 25 powerful, memorable and effective meetings, no matter what your business. Each of these topics is designed to take around 20 to 30 minutes but you can extend or shorten that.
   
           
  OTHER RESOURCES IN THE MANAGEMENT MAGIC SERIES:    
 
General Retail Operations Manual    
 
New Managers' Manual    
 
Store Managers' Manual    
Recruitment and Induction Manual    
 
Executive Leadership Values Handbook    
           
 
SUPERCHARGE YOUR SALES SERIES
   
           
 
SUPERCHARGE YOUR SALES WITH VISUAL MERCHANDISING AND STORE PRESENTATION
Sales slow and you've run out of fresh ideas to fix it? Customers not spending long enough in your store to buy? Displays don't attract enough purchases? Don't have an understanding of how the lay out should work scientifically? Stores looking the same from week to week? This Manual is designed for and loved by hands-on Retailers because it shows you that you can achieve results without being creative! Store Presentation is one of the first areas we would address and this Manual is the perfect training tool for all your stores!
   
           
  OTHER RESOURCES IN THIS SERIES INCLUDE:    
 
Supercharge your Retail Sales    
Supercharge your Direct Sales    
 
Supercharge your Advertising Results    
         
 
TEAM TRAINING SERIES
   
           
 
MAXIMISING THE SALE TRAINING PACKAGE
Our very popular Training Packages contain everything necessary for a great Training Session! Leader's Guides, Time Frames, Structured Plans, Discussion Questions with Answers, Handouts and brief Powerpoint Presentations ... these are a great value for money buy when you want to give the same material over and over again in-house! We have many, many Training Packages - please contact us to discuss your needs in detail.
   
           
  EXAMPLES OF RESOURCES IN THIS SERIES INCLUDE:    
 
Essential Customer Service Skills    
Essential Selling Skills    
 
Many types of Management Skills    
 
Many Packages on "How To" for your Team    
           
 
150 WINNING WAYS SERIES
   
           
 
150 WINNING WAYS TO INCREASE SALES WITHOUT ADVERTISING
These are a great tool to keep on hand for everyone in the team. With the Winning Ways Series, new ideas can be easily generated using these as a base and quickly actioned in your business. Next time you're stuck for inspiration, use one of these Folders - you are sure to find dozens of ways to make a difference!
   
       
OTHER RESOURCES IN THIS SERIES INCLUDE:
 
150 Winning Ways with Implementing a Great Culture    
 
150 Winning Ways to Motivate your Team    
 
150 Winning Ways to Better Training and Presentations    
 
150 Winning Ways to More Effective Appraisals    
   
   
MORE:
   
 
Contact Us at any time to discuss your needs, without feeling pressure or obligation!    
   
Read about our 2006 External Course Program
         
Buy a Gold Card, save $2000 & receive 10 Course Tickets
   
Combine the Courses or use them as Development Programs
   
 
Plan your own In-House Training or Conference    
   
 


 
     
Click here for information on our business critiques
 
 
 
 
 
 
 
 
 
 
 
Free Managers' Mini Manual - top leadership and management ideas to help boost productivity, increase results and better manage your team.
 
   
   
   
   
   
     
 
"I couldn't believe
how easy
the Training Package
was to follow
and the Workshop
was a huge success!
I know I
could not have achieved this by myself"


"Thanks for sending over the Appraisal Manual.
The information
was excellent and
we've just given
three Appraisals
that we feel
very positive about"


"I love training,
but I don't love writing the training!
I can't make it flow
and keep it interesting and absorbing
the way you do!
We love your
Training Packages!"


"Your company has
all the Training Material
we could ever use
and the team
are really enjoying
each session.
Having the
State Managers
train their teams
has brought everyone
much closer together"



"I can't speak
highly enough
of this work!
I spend half an hour
with you and
you give me
in return
a very detailed
4 hour presentation
and I wouldn't
change a thing ...
fantastic stuff!"



"We really like
what you have done to our Product Manual!
It's so much easier
to use now and has become a real resource
again for all the staff"


"Thank you again
for all your help with writing the Modules
for the Company Conference.
Each session was
so well received and
the vibe in the room
was electric"


"The Board were very impressed with the professionalism and results from the
Training Manual
you wrote for us
on our Price Changes:
thank you for such excellent work"


"Thanks so much
for your listening ear, guiding words,
sharing your valuable experience and 
your commitment to my professional  development and
the growth of
our company."


"Thank you for your contribution to
this important project. The Workbook
is excellent and I was briefed on how quickly you got it together.
Again I reflect on
how important your contribution is to us, given your largely instinctive understanding of our culture"


"Thank you so much
for your feed back
on my presentation.
I came in to work
a few minutes ago with the weight of the world on my shoulders
as I have so much
to accomplish today.
Your letter has straightened my back and lifted my head
to approach it
with a new determination.
The advice is very appropriate and
I will endeavour
to take it onboard"

 

 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
 
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Click here for information on our business critiques