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but the lighting of a fire"
(William Butler Yeats)

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Get your free Mini Managers' Manual today and discover 50 ways to boost
your own productivity, generate stronger results and better manage your team
There is no cost or obligation to you. Just fill out and submit the form below and within minutes, you'll receive all the items described below. Your privacy is important to us and we will never sell or rent your email address. You can unsubscribe at any time. Privacy Policy.
You will also receive a Free Training Planner and the 2006 Course Schedule to help you plan your training and develop your team!

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Eliminating the 5 Major Mistakes to Better Results

Over 90% of our clients were making at least one of these mistakes! If you’re serious about improving your results, this report alone is a must-have!

10 Techniques for Using your Time More Efficiently

These simple yet superbly effective techniques have given our clients at least an extra hour in their day! What are you waiting for!


8 Simple Ways to Super-charge your team's Selling Skills

It doesn’t matter who you sell to or in what environment, these five pointers are non-negotiables if you are serious about super-charging your team's selling skills and keeping your customers loyal to you!

10 Costly Lessons with Performance Management

Most Leaders would agree that managing the team’s performance is challenging, regardless of how long you’ve been doing it. Ironically, we are often the greatest contributors to poor performance with mistakes that are easily made. Fortunately, they’re also easily fixed – when you know how!
12 Tips for ensuring your Team give Outstanding Service to your Customers

These are 12 of the very best hands-on, practical tips for service success from our years of experience in growing organisations and training thousands of front line people!
5 of the best Strategies to use to ignite passion and commitment in your people

Forget the old complaint that “you just can’t get good staff anymore”! Across the country feedback couldn’t be clearer - these simple solutions have been the key to kick-starting or re-igniting their teams’ passion, pride and commitment! Why not put them to the test yourself?

An easy way to identify your issues and the areas you would like to improve through the training of your team. The Planner also encourages ways that your Team can take more ownership of their own growth and development - an excellent tool for all businesses!

You'll get the most powerful articles, tips and tutorials from our 30 years plus hands-on experience in growing people and businesses. Don't keep the learning to yourself - pass these around to your team, use them as kick-starters for meetings or coaching tools ... they are a fantastic resource for you and your business!

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has worked with
Back to Basics Training since our foundation
to supply
specific training services focused on service, leadership and management skills.  
I have always found
Back to Basics
to be perfectly aligned with our culture
of customer service
and quality - and
they have always
been prepared to
go the extra distance
to add value."
Todd Coates
Managing Director

"We didn't think
it was possible
to teach our old dogs
new tricks,
but you showed us
how to implement
a totally new culture.  Now our team are
so much more positive and look forward
to learning
and .. most importantly, they are passing
this attitude on
to their own teams!"
Peter Mansour
Owner and
Managing Director

"We wouldn't choose
anyone else -
the transformation
they achieve with
our management
and staff
at all levels
is unbelievable
and ... importantly
for the budget,
they are
not expensive "

General Manager

"A wonderful Conference again - it's already
made a difference
and I always appreciate
the take-home value
of your training.
We refer to the sessions constantly!
Well done!"
Owner and
Managing Director

"Better than excellent ...
we want you
with us forever"
Owner and
NSW Chairman

Our Managers have
really turned a corner -
not just with
their skills,
but with their positive, proactive attitudes.
Thank you!"
Owner and
Managing Director

"Again, detailed,
inspiring, amazing ...
and the results
we are seeing are truly outstanding"
Owner and
Managing Director

"I have never seen
training like this ...
the way you
that passive,
negative group
into passionate,
Managers was amazing"
Owner and
Managing Director

"You've given me
such peace of mind -
I really appreciate
all the extra
time and care
you've taken"
Franchise Owner

"You've made
an enormous difference
to our business -
thank you"

"A fantastic experience
not just for each of us
but for
the greater good"

Chairman of the Board

"I've never seen
our guys
so committed, positive
and motivated
and ... they've
stayed that way!"

General Manager

"Better than excellent!
Even an oldie
can learn when
the training is great!"


"You are not only
a great presenter ...
more importantly,
you become
part of our team -
we love your work"
Managing Director

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