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Now all the training needs of your organisation can be met with fantastic External Short Courses at a fraction of the cost of in-house training. With over 50 Courses listed below, Back to Basics Training has a course to suit your business and your people.
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COURSE CATEGORIES: |
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Management Skills 11 Courses |
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People Management, Team & Leadership 11 Courses |
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Owners and Experienced Managers 4 Courses |
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Sales Professionals 7 Courses |
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Retail Specific 20 Courses |
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Food Retailers 3 Courses |
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Office Professionals 6 Courses |
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Customer Service 6 Courses |
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Training Managers: HR Professionals 5 Courses |
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Personal Development 4 Courses |
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If you have suggestions for additional Courses or topics you would like to see included, please let us know. We welcome all feedback as it ensures the Courses stay relevant for each business!
Any of these Courses can be presented in-house for your business: please contact us to discuss your needs in more detail.
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Management Skills |
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Professional Success Behaviours for Managers MORE |
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Mastering the Four Essentials of Management MORE |
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Time Management for Managers MORE |
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Implementing, Managing and Achieving KPIs MORE |
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Recruiting, Inducting and Keeping Great People MORE |
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Budgets & Results: analysing Key Financial Data MORE |
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Maximising Profits using the EFQM Model
and Balanced Scorecard MORE |
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Initiating and Implementing Change MORE |
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Managing the Mission, Vision and Cultural Values MORE |
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Powerful Presentations - Part 1 and Part 2 MORE |
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People Management, Team Building and Leadership |
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Effective Leadership Skills MORE |
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People Management and Motivation MORE |
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Encouraging Teamwork & Building Strong Teams MORE |
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Communication, Conversation and People Skills MORE |
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Understanding & Influencing the four Personalities MORE |
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Performance Discussions and Appraisals MORE |
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Coaching Skills for Managers MORE |
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Applying Emotional Intelligence Skills MORE |
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Managing Managers Effectively MORE |
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Mastering the 8th Habit - Visionary Leadership MORE |
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Successful Succession Planning MORE |
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Business Owners and
Experienced Managers |
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Managing Managers Effectively MORE |
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Applying Emotional Intelligence Skills MORE |
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Maximising Profits with the EFQM Business Model MORE |
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Mastering the 8th Habit - Visionary Leadership MORE |
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Sales Professionals |
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Effective Selling Techniques for Sales Professionals MORE |
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Professional Success Behaviours for all the Team MORE |
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Communication, Conversation and People Skills MORE |
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Success with Cold Calling, Leads and Referrals MORE |
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Influencing the Four Personalities MORE |
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Sales Letters, Quotes & Proposals that get Action MORE |
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Powerful Strategies to Maximise Sales Results MORE
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Retail Specific |
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Professional Success Behaviours for all the Team MORE |
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Mastering the Steps of the Sale - Part 1 & Part 2 MORE |
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Advanced Retail Sales - Part 1 and Part 2 MORE |
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Add-ons, Objections and Closing More Sales MORE |
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Turning Around Price Focused Customers MORE |
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Visual Merchandising and Store Presentation
Part 1 & Part 2 MORE |
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Communication, Conversation & People Skills MORE |
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Understanding the Four Personalities MORE |
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Exceptional Service & the Actions that Destroy it MORE |
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Telephone Selling Techniques MORE |
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Dealing with Conflict & Difficult Customers MORE |
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Successful Store Management - Part 1 & Part 2 MORE |
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Techniques to Improve Store Performance
Part 1 & Part 2 MORE |
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Strategies to Handle Increased Competition MORE |
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Service & Selling for Xmas Casuals - Specialty
MORE
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Food Retailers |
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In addition to the Specific Management and Retail Courses above, we suggest: |
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Service and Selling for Food Retailers MORE |
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Visual Presentation for Food Retailers MORE |
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Service and Selling for Christmas Casuals - Food MORE
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Office Professionals |
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Mastering Essential Secretarial Skills MORE |
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Management & Time Management for EAs / PAs MORE |
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Communication, Conversation and People Skills MORE |
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Influencing the Four Personalities MORE |
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Exceptional Service & the Actions that Destroy it MORE |
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Professional Success Behaviours for all the Team MORE
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The latest in
Customer Service Techniques |
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Professional Success Behaviours for all the Team MORE |
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Exceptional Service and the Actions that Destroy it MORE |
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Dealing with Conflict and Difficult Situations MORE |
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Communication, Conversation and People Skills MORE |
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Influencing the Four Personalities MORE |
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Life Skills - Goals, Confidence & Personal Growth MORE
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Training Managers and
HR Professionals |
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Professional Success Behaviours for Managers MORE |
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Powerful Presentations - Part 1 and Part 2 MORE
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Coaching and Staff Training Skills MORE |
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Successful Succession Planning MORE |
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Recruiting, Inducting & Keeping Great People
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Personal Development |
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Life Skills - Goals, Confidence & Personal Growth MORE |
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Communication, Conversation and People Skills MORE |
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Understanding the Four Personalities MORE |
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Powerful Presentations - Part 1 and Part 2 MORE
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More:
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Click here for the 2006 Course Dates |
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Contact Us at any time to discuss your needs, without feeling pressure or obligation! |
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Buy a Gold Card, save $2000 & receive 10 Course Tickets to use over the next 2 years
Click here to download Gold Card Application Form |
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Combine the Courses or use them as Development Programs |
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Plan your own In-House Training or Conference |
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Use Back to Basics to develop your Business Manuals and Resources |
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